Applicable to:
SPEAXA Website
SPEAXA Android Application
SPEAXA iOS Application
Learning Management System (LMS)
Parent Portal
Teacher Portal
Student Dashboard
Administrative Dashboard
Welcome to SPEAXA.
SPEAXA values the privacy of every student, parent, teacher, visitor and institutional partner.
This Privacy Policy explains:
What information we collect.
Why we collect it.
How we use it.
How we protect it.
When we may share it.
Your rights regarding your information.
By accessing or using SPEAXA, you consent to this Privacy Policy.
This Privacy Policy applies to:
Students
Parents
Guardians
Teachers
Academic Mentors
Visitors
Schools
Institutional Partners
Website Users
Android App Users
iOS App Users
SPEAXA may collect:
Full Name
Mobile Number
Email Address
Date of Birth
Gender (optional)
School Name
Class
Academic Board
City
State
Country
Parent or Guardian Details
Emergency Contact Information
Profile Photograph (optional)
SPEAXA may collect:
Subjects Selected
Learning Preferences
Attendance Records
Homework
Assignments
Quiz Results
Examination Scores
Practice Test Results
Learning Progress
Performance Analytics
Curiosity Score
Attention Score
Participation Score
Teacher Remarks
Parent Feedback
When you use SPEAXA, we may collect:
Device Type
Device Model
Operating System
Browser Type
App Version
IP Address
Network Information
Device Identifiers
Crash Reports
Diagnostic Information
Usage Logs
Login History
Session Information
Time Zone
SPEAXA may collect:
Uploaded Assignments
Uploaded Documents
Worksheets
Assessments
Notes
Practice Sheets
Academic Projects
PDFs
Images uploaded for learning
Audio submissions
Video submissions
SPEAXA may store:
Support Requests
Chat Messages
Emails
Notifications
Parent Communication
Teacher Communication
Complaint Records
Feedback
Survey Responses
Where applicable, SPEAXA may collect:
Transaction ID
Payment Status
Payment Amount
Invoice Information
Billing Address
GST Details (where applicable)
Important:
SPEAXA does not store complete debit card, credit card or UPI credentials.
Payments are processed through authorised payment service providers.
Depending upon the features used, SPEAXA may request access to:
Camera
Microphone
Photo Gallery
File Storage
Notifications
Calendar (where applicable)
Each permission is requested only to enable educational features and can generally be managed through your device settings.
SPEAXA may use your information to:
Create your account.
Authenticate users.
Deliver live classes.
Deliver recorded classes.
Provide personalised learning.
Evaluate academic performance.
Generate student analytics.
Generate parent reports.
Improve teaching quality.
Conduct assessments.
Verify attendance.
Process payments.
Respond to customer support requests.
Send important notifications.
Improve platform performance.
Detect fraud or misuse.
Maintain platform security.
Comply with legal obligations.
To maintain educational quality and continuity:
Live classes may be recorded.
Audio may be recorded.
Video may be recorded.
Whiteboard activity may be recorded.
Chat interactions may be stored.
Shared presentations may be recorded.
Such recordings may be used for:
Student revision.
Teacher training.
Academic quality assurance.
Internal audits.
Technical troubleshooting.
Future educational improvements.
SPEAXA does not sell your personal information.
Information may be shared only with:
Payment Gateway Providers.
Cloud Service Providers.
Video Conferencing Providers.
SMS Providers.
Email Service Providers.
Analytics Providers.
Technology Partners.
Customer Support Partners.
Government Authorities where required by law.
Courts or regulatory authorities pursuant to legal process.
All such disclosures are limited to what is reasonably necessary for the intended purpose or to comply with applicable law.
SPEAXA implements reasonable administrative, technical and organisational safeguards, including:
Secure authentication mechanisms.
Password protection.
Role-based access controls.
Encrypted data transmission (where supported).
Secure cloud infrastructure.
Regular system monitoring.
Security audits.
Backup procedures.
Access logging.
Employee confidentiality obligations.
While SPEAXA takes reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
SPEAXA may retain information:
While your account remains active.
To provide ongoing educational services.
To maintain academic records.
To resolve disputes.
To enforce contractual rights.
To comply with applicable legal and regulatory requirements.
When information is no longer required, SPEAXA will take reasonable steps to securely delete or anonymise it, subject to legal retention obligations.
Subject to applicable law, users may:
Access their personal information.
Request correction of inaccurate information.
Update account details.
Request deletion of eligible information.
Withdraw consent where applicable.
Request closure of their account.
Contact SPEAXA regarding privacy concerns.
Certain information may continue to be retained where required by law or for legitimate business purposes.
Many SPEAXA users are under the age of 18.
Accordingly:
Student accounts may require parent or guardian involvement where applicable.
Parents or guardians may receive progress reports, attendance information and academic updates.
SPEAXA does not knowingly collect personal information from children in violation of applicable law.
Parents or guardians may contact SPEAXA to request review or correction of eligible information relating to their child.
SPEAXA may update this Privacy Policy from time to time to reflect:
Changes in law.
New platform features.
Security improvements.
Business requirements.
Operational enhancements.
Updated versions shall become effective upon publication on the SPEAXA website or applications unless otherwise required by law.
For any questions, requests or concerns regarding this Privacy Policy, users may contact SPEAXA through the official support channels published on the SPEAXA website or mobile applications.