Applicable to:
SPEAXA Website
SPEAXA Android Application
SPEAXA iOS Application
Learning Management System (LMS)
Parent Portal
Student Portal
Teacher Portal
Administrative Dashboard
This Policy explains how SPEAXA collects, processes, stores, protects, uses and manages information generated through its educational ecosystem.
The objective of this Policy is to:
Protect user privacy.
Maintain confidentiality.
Improve educational services.
Ensure responsible data governance.
Comply with applicable laws.
Maintain transparency.
SPEAXA may collect:
Student Data
Name
Photograph
Date of Birth
School
Class
Board
Subjects
Academic Records
Attendance
Homework
Assignments
Test Results
Learning Progress
Behaviour Indicators
Dashboard Scores
Parent Data
Parent Name
Mobile Number
Email Address
Relationship with Student
Billing Information
Communication History
Teacher Data
Personal Details
Educational Qualifications
Experience
Subject Expertise
KYC Documents (where required)
Bank Details (where required)
Performance Reports
Attendance
Batch Records
Lesson Plans
Module Plans
Academic Reports
Device Data
Device Model
Device ID
Browser
Operating System
App Version
Login Time
Session Duration
Crash Reports
Diagnostic Logs
Data is collected only for legitimate educational and operational purposes, including:
Student registration.
Identity verification.
Parent communication.
Live class delivery.
Recorded learning.
Academic assessment.
Attendance management.
Progress tracking.
Personalised learning.
Teacher evaluation.
Technical support.
Security monitoring.
Fraud prevention.
Legal compliance.
Platform improvement.
To improve educational quality, SPEAXA may generate:
Curiosity Score.
Participation Score.
Attention Score.
Assignment Completion Rate.
Learning Consistency.
Attendance Reports.
Academic Growth Reports.
Teacher Performance Reports.
Parent Engagement Reports.
These analytics are intended to support educational improvement and should not be treated as the sole basis for academic or disciplinary decisions.
SPEAXA may record:
Live Classes.
Whiteboard Sessions.
Teacher Presentations.
Screen Sharing.
Academic Demonstrations.
Question–Answer Sessions.
Chat Interactions.
Recordings may be used for:
Student revision.
Academic audits.
Teacher training.
Internal quality assurance.
Complaint investigation.
Platform improvement.
SPEAXA may store information using secure cloud infrastructure or other appropriate systems.
Information may be stored:
Electronically.
In encrypted databases where feasible.
In secure backups.
On authorised servers.
Within authorised internal systems.
Access is limited to personnel who require the information to perform their responsibilities.
SPEAXA implements reasonable safeguards, including:
Secure authentication.
Password protection.
Multi-level access controls.
Encrypted communications where supported.
Firewalls.
Activity monitoring.
Backup procedures.
Security reviews.
Employee confidentiality obligations.
Users are also responsible for protecting their own login credentials and devices.
SPEAXA does not sell personal information.
Information may be shared only where reasonably necessary with:
Payment Processors.
Video Conferencing Providers.
Cloud Infrastructure Providers.
SMS Providers.
Email Service Providers.
Technical Support Providers.
Analytics Providers.
Government Authorities where required by law.
Courts or Regulatory Authorities pursuant to legal process.
Third parties are expected to protect the information they receive in accordance with applicable contractual and legal obligations.
Where cloud infrastructure or service providers operate outside India:
Data may be processed in other jurisdictions.
SPEAXA will take reasonable steps to ensure appropriate safeguards.
Users acknowledge that cross-border processing may occur where necessary for service delivery, subject to applicable law.
SPEAXA may retain information:
During active enrolment.
During teacher engagement.
To maintain academic history.
For legal compliance.
For audit purposes.
To resolve disputes.
To enforce contractual rights.
When information is no longer required, SPEAXA will take reasonable steps to delete or anonymise it, unless retention is required by law.
Users shall:
Provide accurate information.
Keep information updated.
Protect passwords.
Report suspected misuse immediately.
Avoid sharing account credentials.
Use the Platform responsibly.
If SPEAXA becomes aware of a significant data security incident, it may:
Investigate the incident.
Take corrective measures.
Restore affected systems.
Notify affected users where required by applicable law.
Cooperate with competent authorities where legally required.
Subject to applicable law, users may request to:
Access their personal information.
Correct inaccurate information.
Update account details.
Delete eligible information.
Withdraw consent where applicable.
Close their account.
Certain information may continue to be retained where necessary to comply with legal obligations or protect legitimate business interests.
SPEAXA may use analytics and AI-assisted tools to:
Recommend learning pathways.
Generate academic insights.
Identify learning gaps.
Improve educational outcomes.
Support teachers.
Enhance platform functionality.
AI-assisted outputs are intended to support, and not replace, professional educational judgment.
SPEAXA may update this Policy from time to time to reflect:
Changes in law.
Technology upgrades.
Security enhancements.
Platform improvements.
Operational requirements.
Updated versions become effective upon publication unless otherwise required by law.
Questions relating to this Policy may be submitted through SPEAXA's official support channels.